Shipping
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Mimoto offers worldwide shipping with the exception of some countries.
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Orders generally leave our warehouse within 1-2 business days.
Mimoto offer express delivery worldwide , so shipping would take anywhere between 2 to 5 business days .
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You will be sent a tracking link along with status updates, after your order ships. We will also send you shipment updates as your package gets near.
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We offer worldwide free shipping for all orders above 250$.
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All orders ship in 1-2 business days.
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Occasionally, carriers will prematurely mark a package as delivered and it will show up a few days later. If it has not shown up within a day or two of delivery confirmation, please contact us, so we may sort it out with the carrier.
Changes & Cancelations
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We know mistakes happen. We use an automated fulfillment process, which allows us to pack and ship orders extremely quickly. Unfortunately, this does limit us on the amount of time we have to make edits to order. We are SUPER limited on making order changes, however, if you need to make changes to your order after it’s been placed, please contact us as soon as possible.
Keep in mind once your order ships, we’re unable to make changes.
International Customs, Duties & Taxes
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Customs and import charges are covered by Mimoto.
No extra charge will be applied upon delivery.
Discounts & Promo Codes
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From our site or App, under Checkout there will be a section labeled "Show Order Summary".
You'll want to expand that (if you're on a mobile device) and enter the promo code you have under Discount Code. -
Contact us directly at info@shopmimoto.com with the promo code you forgot to apply and we'll get you taken care of.
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Send over a screenshot of the promo code to our customer service team via email at info@shopmimoto.com.
Payments
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At this time , Mimoto accepts all major credit cards including Visa , Mastercard , AMEX . As well as Paypal and Apple Pay.